Benstone Instruments limited warranty
Benstone Instruments products are warranted to be free from defects in materials or workmanship for eighteen (18) months from the date of shipment. Within this period, we will, at our sole discretion, repair or replace components that fail in normal use. Such repairs or replacement will be made at no charge to you for parts and/or labor, provided that you shall be responsible for any transportation charges. Replacement products may be new or refurbished at our discretion.
This warranty does not apply to:
(i) Cosmetic damage, such as scratches, nicks, stains and dents.
(ii) Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship.
(iii) Damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes.
(iv) Damage caused by service performed by anyone who is not an authorized service provider of Benstone Instruments.
(v) Damage to a product that has been modified or altered without the prior written permission of Benstone Instruments.
Repairs have a ninety (90) day warranty. If the unit sent in is still under its original warranty, then the warranty will be the original 18-month warranty.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.Subject to applicable law, in no event shall our liability exceed the purchase price of the Hardware.
This limited warranty does not apply to any software that may be required to use Benstone products.
To extend you warranty period to 24 months, please fill out the product registration.
Please note that consumable items like Lithium-ion batteries, accessories such as accelerometers, cables, magnets are not covered in the extended warranty period and will not be covered with this extended warranty.